PRODUCTIVITY

The EAR Method for Conflict: How to De-Escalate Any Personal or Workplace Argument in 30 Seconds

Brandon White Season 1 Episode 195

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 4:59

Today, we're breaking down the EAR Method, a powerful conflict de-escalation technique that calms 90% of upset people within 30 seconds. 

We explain what EAR stands for, review the research proving the EAR method to de-Escalate any personal or workplace argument works, then give you a simple framework to use it the next time workplace tension threatens to kill your productivity and relationships.

STUDY CITATIONS

  • Umashankar, V. (2014). Conflict Resolution Through Training on Emotional Intelligence and Empathy in a Workplace-An Empirical Study. Research in Business and Management, 1(2), 79-94. https://doi.org/10.5296/rbm.v1i2.5865
  • Eddy, B. (2021). Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict. Unhooked Books.

CONNECT WITH US

SUPPORT OUR SPONSOR

OTHER GREAT PODCASTS ON THE BEST PODCASTS NETWORK

Thanks for listening to the productivity podcast for your daily dose of productivity to be your best self!

Podcasts we love

Check out these other fine podcasts recommended by us, not an algorithm.

MARKETING Artwork

MARKETING

Brandon White
Business Plan Artwork

Business Plan

Brandon White